兩難溝通協調術：如何告訴客戶/長官你錯了，並且全身而退
在一個客戶公開會議中，台下有觀眾表達直白地反對想法。 我覺得觀眾是對的，但如果當場直接附和外人，或對客戶直言「你錯了」，不僅手腕粗糙，沒有顧及客戶感受，也可能損傷職途。 若是裝傻，任由客戶往錯誤方向發展，則有違科學家追求真理的操守，也有失幕僚本份。 飯碗和真理怎麼兩全？
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